1. How we use SMS Service
Descartes MacroPoint is a freight visibility and tracking solution that connects drivers and customers to provide real-time location and status updates. Drivers are invited to download the Descartes MacroPoint mobile app, which automates location sharing and streamlines communication. Through the app, drivers receive messages to install, confirm tracking, and provide updates as required by customers.
2. How to Opt-out
You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. SMS Program Support
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Descartes Service Desk [email protected]
4. Limitation of Liability
Mobile service carriers / wireless providers are not liable for delayed or undelivered messages
5. Data Usage
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Privacy Policy
If you have any questions regarding privacy, please read our privacy policy: https://macropoint.com/privacy-policy/