Descartes MacroPoint™ is excited to announce the launch of its new and improved adaptor with Oracle Transportation Management (OTM). This enhanced workflow aims to elevate performance, service, and cost management for businesses and their customers across transportation and supply chain operations.
Impact for customers using Oracle Transportation Management
The enhanced adaptor will provide opportunity for substantial improvements across businesses, including:
- Better Customer Service: The ability to view, predict, and communicate the status of any shipment at any time will enhance customer service and grow customer retention rates.
- Proactive Disruption Management: Businesses can take real-time actions to minimize supply chain impacts, such as receiving delays, halted production, and missing inventory, when disruptions occur.
- Cost Optimization: Labor costs can be optimized, expedited shipments can be reduced, and losses from chargebacks, detentions, and other penalties can be minimized.
Deliver reliable carrier collaboration and visibility to your OTM users
The enhanced adaptor between Descartes MacroPoint and Oracle Transportation Management improves on several top-tier capabilities:
- Global, Multimodal Connectivity: OTM customers can now seamlessly connect with an unparalleled network of ready-to-track global carriers through Descartes MacroPoint, ensuring real-time visibility across all transportation modes.
- Automated Communication: Shipment data, across an expanded field-set, can be automatically communicated via API between OTM and Descartes MacroPoint, enabling real-time tracking and exception management directly within OTM. Users can also choose to monitor shipment lifecycles through the Descartes MacroPoint cloud-based control tower.
- Dynamic ETAs and Alerts: Descartes MacroPoint dynamically updates ETAs based on location, speed, traffic, and weather data. Automated arrival and departure notifications can be sent based on configurable geofences, along with proactive stakeholder alerts in case of issues (temperature tolerance, unplanned events, etc.) or delays to enhance supply chain efficiency.
Operational benefits you can expect
The enhanced adaptor creates significant advantages for OTM users, such as:
- Reduced Manual Processes: Automatically create tracking sessions in Descartes MacroPoint through the OTM adaptor with expanded data fields to reduce manual processes and data entry errors.
- Enhanced Resiliency: Real-time shipment updates and alerts feed directly back into OTM to help mitigate latent data, lower billing errors, and reduce carrier fines, thereby improving supply chain resiliency and proactive customer service.
- Streamlined Onboarding: New carriers can be easily onboarded via multiple methods (Telematics/ELD, TMS API, Mobile, etc.), allowing immediate tracking within OTM. Descartes MacroPoint’s proven carrier self-onboarding process and issue resolution ‘Action Center’ accelerates troubleshooting and reduces manual interventions.
“We’re excited to launch this enhanced adaptor with Oracle Transportation Management” said Mike Hane, Director, Product Marketing at Descartes. “By harnessing real-time data and automation, businesses can streamline their supply chain operations, cut costs, and boost service quality. This collaboration underscores our commitment to providing top-tier supply chain visibility solutions.”
If you are interested in learning more about how Descartes MacroPoint can deliver real-time shipment visibility directly into your Oracle Transportation Management system, request a demo here.