We’re excited to announce the release of Descartes MacroPoint™ FraudGuard 2.0, the latest advancement in freight fraud technology designed specifically to safeguard your business against increasingly sophisticated fraud and cargo theft. Whether you’re a shipper, freight broker, or third-party logistics provider (3PL), FraudGuard 2.0 enhances your current processes with powerful new capabilities for pre-tender, pre-pickup, and in-transit shipments.  

FraudGuard 2.0 brings next-level visibility and control to our customers. By proactively flagging suspicious activities and providing extensive historical insights, we enable shippers, brokers, and 3PLs to dramatically reduce fraud-related losses and maintain a reliable network of trusted carriers.

Robert Derin, Director of Product, Descartes

What’s New in FraudGuard 2.0?   

FraudGuard 2.0 significantly expands visibility and protection by preventing fraud and theft through powerful historical data, automated in-transit monitoring, and real-time risk alerting. First, users can confidently evaluate carrier and driver legitimacy through detailed search insights from our unmatched database of tracking history. Then, Descartes MacroPoint will proactively monitor shipments for risk signals across 16 critical in-transit data alerts designed to proactively monitor and alert users of potential fraud, double brokering, and suspicious activity. Key features include:  

Carrier Insights   
  • New Carrier and Driver Alerts: Notification of first-time use within Descartes MacroPoint. 
  • VoIP Alerts: Identifies drivers using Voice over Internet Protocol (VoIP) as a potential flag for hidden identity. 
  • Overbooked Carrier and Driver: Highlighting carriers accepting more loads than they have capacity to handle. 
  • Historical Spoofing Alerts: Alerts based on previous spoofing incidents linked to carriers or drivers. 
In-Transit Risk Monitoring    
  • Emulated Locations: Detecting mobile app emulation for falsified locations. 
  • Non-Descartes MacroPoint User Agent: Identifying spoofed mobile app user. 
  • Inaccurate Locations: Flagging improbable location updates. 
  • Driver Forced Update: Excessive manual location updates, signaling potential spoofing. 
  • Route Deviation: Monitoring deviations from planned routes. 
  • Fraudulent Location Patterns: Identify and alert users of data patterns that could imply fraudulent activity. 
  • IP Address Monitoring: Flag inconsistencies related to IP address pings. 
  • Shipment Stopped Alerts: Customizable alerts for prolonged stops. 

Additionally, users gain access to our new Carrier and Driver Lookup Tool, enabling quick lookups by Department of Transportation (DOT) identification number or driver’s phone number. This tool provides immediate historical insights including: 

  • Order volume 
  • Active tracking sessions 
  • Historical risk insights 
  • Recent shipment activity and routes 

Why This Matters to Your Business  

The new FraudGuard release has fundamentally elevated our operational confidence. Its automated alerts and comprehensive insights have not only reduced the manual workload but also enabled us to proactively identify and prevent a range of fraud attempts. By making smarter, earlier decisions at the carrier level, we’ve strengthened network reliability and improved tracking compliance— ultimately safeguarding our customers’ cargo with greater precision.

Tore Giannone, Director of Operations, Circle Logistics

FraudGuard 2.0 directly supports the needs of critical roles within your organization by reinforcing fraud prevention through visibility-driven insights and monitoring. This allows your team to spend less time resolving incidents, and more time confidently serving customers with increased freight security.   

Benefits for Users    
  • Rapidly evaluate carrier and driver risks without delaying load coverage 
  • Automate monitoring to improve compliance effortlessly 
  • Strengthen service differentiation through enhanced security measures 
  • Eliminate the hassle and financial impact of resolving incidents involving fraud, theft, and double brokering 
Business Impacts     
  • Maintain a high-performing, compliant carrier network 
  • Minimize financial exposure from cargo loss and theft 
  • Enhance the reliability of critical decision-making insights 
  • Detect and mitigate potential identity fraud or double brokering to avoid insurance and liability risks 

Leveraging Existing Data for Unmatched Capabilities  

Descartes MacroPoint’s FraudGuard 2.0 uniquely positions itself in the market by differentiating from pre-tender carrier vetting and standard identity solutions. Unlike other solutions, FraudGuard 2.0 leverages the extensive historical and real-time visibility data already owned by our customers, transforming this valuable data into actionable insights that no other platform currently offers. By enhancing the utility of existing data, we can deliver proactive, targeted alerts to create additional value and deeper protection for our customers. 

Available Now   

FraudGuard 2.0 is live today on our platform within the Notification Center. Begin leveraging these new powerful alerts and lookup tools immediately to better protect your shipments, reputation, and bottom line. 

Interested in learning more or seeing FraudGuard 2.0 in action? Contact your Descartes MacroPoint representative today or schedule a demo here.