Descartes MacroPoint™, a leading platform in supply chain visibility software, is proud to announce its continued leadership in the G2 Grid® Report for Fall 2024. Building on its successful track record, Descartes MacroPoint has once again been recognized across several key categories, reflecting the high levels of satisfaction among its users in the freight and logistics industry. 

This season’s recognitions include: 

  • #1 Overall Leader in Supply Chain Visibility Software & Freight Management Software 
  • Leader Enterprise Badge for Supply Chain Visibility & Freight Management Software 
  • Leader Momentum Badge for Supply Chain Visibility & Freight Management Software 

These prestigious accolades highlight the platform’s consistent ability to meet the needs of users, with over 590 reviews now contributing to an outstanding 4.7 out of 5-star rating on G2. 

Mike Hane, Director of Product Marketing at Descartes, shared his thoughts on the Fall 2024 G2 Grid Report: 

We’re thrilled to receive this recognition from the G2 community once again. It reflects our steadfast commitment to providing innovative and reliable solutions that address the growing challenges in supply chain visibility. This acknowledgment motivates us to continue enhancing our tools and features, ensuring our users can operate more efficiently and effectively as they navigate global supply chain demands.” 

What Users Are Saying About Descartes MacroPoint 

“MacroPoint system is user friendly and reliable. I love their new Control Tower 2.0 version. MacroPoint has provided reliable tracking, and in some cases has even helped us prevent us being scammed. The customer and IT support staff are very helpful and knowledgeable. They are quick to responsd and resolve any questions or issues I have. This is an extremly effective tool to use and I highly recommend it. We use it every day and is the best tracking method.” 

“Macropoint functions 100% as intended to provide transparency on the intransit progress made on shipments under our care, providing what our customers care about most, which is confidence that their shipments are getting where they need, when they need them. It is a straight forward software that despite numerous upgrades, has not lost sight or care of protecting the integry of core products’ usefulness. Also, our customer care rep is always on her game when we need her, which goes a long way with me. Relationships matter.” 

“I’ve been using Macropoint for about 6 years. As the 3PL industry continues to evolve, the expectations for service/tracking have also evolved. Macropoint integrates well with our TMS and allows for real time visibility over our shipment tracking. This is a critical service for our operation and Macropoint works extremely well for us. I like the ease of use and the customer service is very responsive if/when a technical issue comes up.” 

G2 Ratings for Descartes MacroPoint 

  • Meets Requirements: 9.1/10 
  • Ease of Use: 9.2/10 
  • Ease of Setup: 9.1/10 
  • Ease of Admin: 9.1/10 
  • Quality of Support: 9.0/10 
  • Ease of Doing Business With: 9.3/10 

About Descartes MacroPoint 

Descartes MacroPoint remains a leader in real-time visibility solutions, providing shippers, freight brokers, and logistics service providers with unparalleled insight into their freight movements. The platform offers real-time tracking, status alerts, and predictive ETA data, seamlessly integrating with road, air, and ocean carriers via a mix of telematics, electronic logging devices, APIs, and the Descartes Global Logistics Network™—the world’s largest multimodal messaging network. 

With Descartes MacroPoint, companies can enhance their customer service, optimize distribution, and improve collaboration with customers, suppliers, and carriers. The platform’s real-time insights empower businesses to minimize the impacts of disruptions and avoid penalties for late deliveries, solidifying its status as an essential tool in modern logistics.